FAQ

Getting Started

• What is BrightChat?
• How do I download the BrightChat app?
• How to add a contact
• How to scan a BrightChat QR code

Troubleshooting

• Why do I see "Waiting for decryption" or "Please open BrightChat on your phone to view encrypted messages"?
• Why can't I receive verification code?
• Why can't I make a call on BrightChat?
• I'm traveling and I can't get my BrightChat code